Kindle users are struggling with download problems

In brief

  • Kindle users are having trouble trying to download new and previously purchased books to their e-readers.
  • Amazon is aware of the issue and is attempting to resolve the outage, but it may take up to 48 hours to resolve.
  • The Kindle app download feature on iOS and Android phones is not affected by this outage.

Downloading books to a Kindle is normally a fairly straightforward affair. A persistent outage, first reported on Wednesday by Good e-reader prevents users from downloading both previously purchased and new books to their Kindle devices. According to users on Amazon's support forum, troubleshooting steps such as restarting the device, deleting and re-borrowing the book, and registering and registering the Kindle do not seem to work.

A moderator's response shows that Amazon is aware of the problem and is working on a solution. Good e-reader The announcement also noted that “it would take at least 48 hours for eBooks to be available for download again, but it could take longer.”

This seems to be a widespread issue faced by users in all countries. Kindle users are also sharing their experiences with the outage on Reddit and voicing their frustration. Many users who initially thought the issue was only affecting their e-readers reached out to Amazon support, only to find out that the problem is more widespread. If you have the Kindle app on your iOS or Android device, you should try downloading e-books to the app, as it does not seem to be affected by the outage.

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